LCI Learning

Share on Facebook

Share on Twitter

Share on LinkedIn

Share on Email

Share More

Raghuram (Sr.Consultant)     11 August 2014

Complaint against samsung service center

Hi Team,

Could you please help me in raising a case against Authorized Samsung Service Center in Chennai. 

Problem : I have given my mobile to change the strip as the display of the mobile is going blank some times.

While delivering the mobile i have noticed the display is broken and reported the same to the manager.But they are telling the display is broken before i gave to them and refusing to change the display.

But the display is fine when i gave them and it was not mentioned in the bill also that the display is broken.

I refused to take the mobile and it is with them itself.

Please advice and let me know if any other information is needed.

Your help is much appreciated.

Thank you,

Raghuram. J

 

 

 



Learning

 2 Replies

Advocate Bhartesh goyal (advocate)     11 August 2014

File complaint before District Consumer Redressal Forum for deficiency in services of service center.submit job sheet in support of your grievance.claim replacement of broken display  alongwith compensation towards mental and physical agony caused to you.

Raghuram (Sr.Consultant)     12 August 2014

Thank you Sir.

 

Regards,

Raghuram.J

 


Leave a reply

Your are not logged in . Please login to post replies

Click here to Login / Register