consumer complaint.

Dear Ashish,

The notice may be prepared in the style given below, and sent by registered acknowledgement-due post, courier, fax. The complainant should retain the proof of posting.

Dated: dd-mm-yyyy

To

------------------

--------------------

Dear Sir, 

1) Give details of your purchased of product or service (cash memo number and date). 

2) Give information about the warranty or guarantee promised to you at the time of purchase.

3) Give details of the deficiency in the product or service. 

4) List the problems you are facing due to this deficiency. 

5) Give the details about your efforts to inform about this grievance in the past to which the party has not responded. 

6) Give a time limit of at least 15 to 30 days to settle your grievance by asking for refund of full amount with suitable interest (18%), or replacement of the product along with suitable compensation, else you will file a complaint with the Consumer Court as you are protected under the Consumer Protection Act of 1986. 

7) Inform that the consumer complaint will be at his cost and expenses, and you will seek compensation for the mental agony caused due to his deficiency in services. 

Yours truly, 

Your signature, name, and address

Consumer complaint format

IN THE MATTER OF : (Name and address of complainant)

                                                                        .................... COMPLAINANT

VERSUS

                                 (Name and address of the accused)

                                                                        .................... OPPOSITE PARTY

INTRODUCTION:

A brief paragraph about the complainant explaining the name, residence address and occupation of the complainant.

A brief paragraph about name, address and occupation of the opposite party.
 
 

RESPECTFULLY SHOWETH:

1. Descripttion of the deal and services promised by the opposite parties for the value paid by the complainant.

2. Descripttion of the advertisements given by the opposite parties which attracted the complainant to purchase the commodity and services.
 

TRANSACTION :

Details of the price of goods and services.

Details of the bill/invoice (bill number and date, item and amount)

Details of payments made by complainant (cheque number/cash, etc.)
 
 

NATURE OF COMPLAINT:

(select from list or write as required)

1. Misleading advertisements and false representation.

2. Cheating by giving false promises.

3. Deficiency in after sales service or not abiding by warranty clause.

4. Harassment by the opposite party.

5. Not delivering the goods and services for which payment is made.

6. Charging excess amount.

7. Any other factors that affected the consumer.
 
 

OTHER EVIDENCES OF SUPPORT OF COMPLAINT:

Copy of advertisement and catalogue that promised the concerned goods and services.

Copy of bill as evidence of purchase.

Other documents such as agreement copies, bounced cheques, opposite parties' letters.

Copy of letters sent to the opposite party to request for rectification of fault and settlement of the grievance.
 
 

JURISDICTION:

(Select one)

As the total amount involved is more than Rupees 1 crore, the complaint is being filed with the Hon'ble National Consumer Disputes Redressal Commission.

OR

As the total amount involved is more than Rupees 20 lakhs and less than 1 crore, the complaint is being filed with the Hon'ble State Consumer Disputes Redressal Commission.

OR

As the total amount involved is less than Rupees 20 lakhs, the complaint is being filed with the Hon'ble District Consumer Disputes Redressal Forum.
 
 

PRAYER:

The complainant therefore prays :-

i) relief be granted to the complainant as demanded herein.

ii) that such orders be passed as the Hon'ble Consumer Forum may deem fit in the circumstances of the case.

iii) that the accused should be punished severely so that culprits of similar kind would be afraid to indulge in such criminal activities.

iv) mention any other statement of prayer you wish to state.

PLACE :                                                                    Signature

DATED :                                                        NAME OF THE COMPLAINANT
 

I (name of complainant), resident of (residential address) hereby declare that I have not misrepresented any facts nor have tried to hide any information in my above complaint. All the facts mentioned herein are true to the best of my knowledge.

Note:

The complaint should be filed within 2 years from the date of cause of action.

great effort.....

thanks for such useful an information.!!!!!!!!!!!!!!!!!!

Dear Sir,

I am disable person 33 years old. I am suffering from post polio (both legs, 80% cannot walk with assistence) at age about 2 1/2 years and Still unemployee and below poverty line. I applied unempolyment pension in September, 2008 to Municipality. Municipality not  sanctioning pension till today. My family residing in the same house since 1982 and pay housetax, water tax regularly from 1982. I filed RTI for the above. My name is not in Eligible candates list and survey list.

In this case am I eligible person to file a case in counsumer forum "under the clause 'defieciency in service'. How to approach consumer court? Plaese tell me good legal suggession to me.