I got an ecommerce website made by a website developing company and the same company was engaged for SEO and also for our web hosting. The website was launched in January 2011. Soon it was realised that their search engine optimisation (SEO) skills were not good and their SEO services was stopped in August 2011. We engaged another company for SEO but we noticed terrible dip in the new orders and also the website traffic.
In December 2011 we decided to host the website on our own server and asked for all the files of the website from the website developer. After great difficulty we managed to download the files but there were files in encoded and corrupt version due to which the new host is not able to host the webiste at all. Website developing company is not cooperating and saying we have sent you all the files BUT these files are of no use as their few important files are corrupt due to which its unusable for my current host. The website is down now because the website developer didnt give us all the proper files.
I think under section 65 of the IT act 2000 this is the case of TAMPERING WITH COMPUTER SOURCE DOCUMENTS .
I have paid for this website in full but why is this company harassing us so much for our own intellectual property. Meanwhile i took help from some outside developer to detect the error and the kind of observation they made initially was shocking. It seems the website development company has made formsin the software whereby all the order copy and mail go the owner of the website development company. They have also put code on the website whereby it should not be detected by Google. They have also noticed our vital company information was being stolen and being passed on to other competeting websites.
I would like to know, what are my rights and how do i proceed with this case. As i would like to definitely take the Director of the company to court and need to know under what all sections can i book him.
Regards,
Varun