Hi
I want to file a compensation claim against an internet provider company which is making fake calls to extract the money which m not liable to pay.It was a prepaid internet plan and even after I discontinue with their services they were asking for advance bill for next cycle.Later on they started making threatening fake calls to pay the bill.Since last one year they have been calling me from different numbers using ALIAS as Delhi police inspectors and Delhi court employees.I have atleast 6 six recordings with me.I approached a consumer society and lawyer suggested me to also file an FIR for those calls.So I am seeking suggestions for:
1)What could be the maximum compensation for this kind of claim?
2)Will filing an FIR help in this claim?
3As the company is into same practice with many other customers too,could appealing in TRAI also be more appropriate to punish them for their unlawful practice?