Complaint against dry cleaners

You have any receipt for that, if yes ; are there terms and conditions printed on that receipt; if yes go through them only that would serve your purpose legally...otherwise fight with him

It might help to say that you’re aware that “traders have a responsibility of care under the Consumer Rights Act 2015”.

If they have to pay the cost of replacing the item, the maximum they’re obliged to offer you is the value of the belongings when they were left, not what they would cost to replace as new.

You’ll probably be asked to provide evidence of how much it originally cost - for example, a receipt. The dry cleaner can then offer you a reduced amount depending on the condition of the item - you’ll have to negotiate the cost with them.

or else give a legal notice to the dry cleaner and file a petition in the consumer forums.

If you have evidence for the amount as agreed by the dry cleaner, yo may first issue a legal notice demanding the material or money as compensation if the same has been lost by them.

After that you can drag them to the consumer court for deficiency in service.

You may please note that you will land up spending two to three times of the amount by initiating legal process against them for recovery.