Dispute passage

Dear Experts, This is regarding one passage which has a municipal holding no and for that we are paying municipal Tax. Now we have 2 neighbors with two different holding numbers. People of these two holding numbers are using this passage to enter there house since last 100 years. They don't have any other way to enter to their house from the municipal road. They have underground water & Electric connection into there house through this passage. Now one of these house created one additional door and started using that door to take entry in the house through this passage. They have created the door in there own land but facing to our passage, can we ask them to shutdown this door permanently and use the old one ? Regards Roy