Getting money from deceased saving account

she would have specified somene as a nominee in her bank account.only they will be able to acess the account.read this

When Nomination is registered with the bank, the nominee can apply to the Bank, giving full details of the accounts of the deceased depositor. On receipt of the claim from the nominee, the branch will verify the photocopy with the original Death Certificate, Nomination number as registered in CBS, Nomination register.

Signatures of two witnesses of good standing and integrity who are acceptable to the Bank should also be provided on the application. The witness can be any of the following:

• Magistrate or Judicial official

• Any Officer of the Central / State Government or Any Officer of the Bank.

• Any two persons acceptable to the Bank.

If the deceased person did not give any nomination in the SB account opening form, then the legal heirs of the deceased person can claim the amount lying in her account, on production of death certificate and legal heirship certificate. If bank is willing they can release the amount to one person agreed by all legal heirs, on his executing indemnity bond with two sureties, for the said amount.

Refer to RBI ; Master Circular on Customer Services; Section 19 & 20.

The bank may ask to get the WILL probated.

RBI has instructed all Bank's to frame proper guidelines on the process to be followed in such cases. Therefore, process to be followed in such cases differ from one bank to another. You should speak to the Bank officials and ask them what documents they require for claim.