Sir, I wish to let you know that I have defaulted in my credit card payment by about 20 days. The total outstanding amount is around Rs 1.26 lacs and the minimum payable amout is around Rs 23,000 which was due by 25th July 2012. Since my business transactions has been low for the past couple of months, I have failed in making the due payment which has duly been informed to the bank authorities. Inspite of this, I am being flooded with telephone calls since the last week over and over again and being threatened on a daily basis that people would be sent to my residence to collect the payment.
I have complained about this matter to support@hdfcbank.com on 14th Aug 2012 for which a reply was sent this morning that the matter is being looked into. Inspite of this, the lady tele caller has been persisting with telephone calls and literally issuing ultimatum that people would be sent to my residence to collect the amount at any cost.
Kindly advice.