Sir,
I have filed one claim with Insurance co. of a widow whose husband died on 02/11/2011.
The Insurance co. rejected claim citing on only one reason that documents must be submitted within 7 days but in our country the religious formalities have to be done which takes time, the old lady however managed to submit the documents with all relevant reports etc. on 14/11/2011.
There is a clause of waiver also wherein for special circumstances the things are to be considered for settling of claim.
But the Insurance co. had marked in the letter as Non - Tenable.
What to do?
Please reply.
Thanking you,
TRIBHUVAN PUROHIT