ICICI is into banking and should understand that depositors are the major stakeholders of the company.
The ultimate objective is that the customer should get services they are rightfully entitled to receive without demand.
You may visit the local BM and impress upon him to issue you a receipt.
Taking a receipt :If you make a payment of more than Rupees 5,000 to any one, you can insist on getting a stamped receipt (section 30). This does not apply to receipts covered by any exemptions noted here If the payee refuses to give a stamped receipt, he can be punished with fine up to Rs.100 (section 65).
A receipt is proof that you have made a specified payment for goods or services. It is also is a important documentation for maintaining your business records and in preparing your tax returns. Best business practices require that you file your receipts in some sort of organized manner so that if you need to refer to them, you can find them easily.
LIC has posted detailed info for its customers;
https://teck.in/pay-lic-premium-using-lic-of-india-website-portal-www-licindia-in-via-payment-gateway.html
What are the features of Online Premium Payment?
The Payment and updation of master happen in real time. Digitally signed receipts issued immediately.
What is the acknowledgement given for payments made?
Online digital receipt is generated instantly.
What is an e-receipt? Whether it is valid for Income tax purpose?
E-receipt is online, digitally signed receipt and is valid for IT purpose.
Do I get any other receipt by post?
No other receipt is sent by post for online payments.
· If the premium amount is debited from the PH’s Bank Account but error page displayed it may be due to session timed out or network error. In such case a digitally signed receipt will be sent to his profile email id in three working days after receiving the confirmation from his Bank. The premium receipt will also be available under his user-id at Customer Services :View Pay Premium Online – Receipts .