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Nischal   04 January 2017

Insurance company credited the claim amount twice.

My father expired few months ago so we applied for the death claim (1 lack) from X bank and they processed the claim amount in my account in 15 days , now after one week they again credited same amount(1 lack) via neft. Now recently they called and are explaining that they have processed a accident claim also in this case my mistake and processed the claim of (1 lack) also and are asking for a cheque in return of the same amount .

Can i deny to return the money ?

what action they can take againt me in this case ?

What does the banking rules state in this matter .

 



Learning

 8 Replies

Kumar Doab (FIN)     04 January 2017

Hope you have copy of claim form submited by you ( acknowledged by bank) and copy of master/indivisual policy (whattever it is). 

Ask them to write to you and attach copy of policy with its T&C, claim form submited by you, proof and details  of  payments credited. 

If the credit is double then return it under proper acknowledgment.

Kumar Doab (FIN)     04 January 2017

Repeated query:

https://www.lawyersclubindia.com/forum/details.asp?mod_id=145721&offset=0

Pls don't repeat and continue in one thread.

 

 

 

Nischal   04 January 2017

Their representative came to our home and collected the forms and i don't have the acknowledged copy of claim submitted .

Kumar Doab (FIN)     04 January 2017

Wrie to bank (under proper acknowledgment) and they shall supply it you. 

Nischal   04 January 2017

Can i deny to return the money ?

what action they can take againt me in this case if i deny to payback?

What does the banking rules state in this matter .

 

Kumar Doab (FIN)     04 January 2017

You can deny for anything. No one can stop from denying.

Bank can forward the matter to its legal cell and proceed to recover.

 

Nischal   04 January 2017

will wait for proper communication from banks end 

Kumar Doab (FIN)     04 January 2017

As you wish.

The bank personnel calling/visiting you will be submitting their reports to bank.


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