Hi,
I have a personal loan from an NBFC. After the moratorium anouncement by RBI in March, the company has deducted 2 EMIs of Rs 15,500 each in the month of April. One EMI as per schedule and second EMI out of schedule. In addition to this they also deducted Rs 7750 in the same month. I raised a grievance with them to which they replied that they deducted the last EMI of 15,500 in advance and returned only Rs 7250 to my account. This month again the sent a trigger to deducted an EMI which bounced and Rs 295 were levied by the bank.
Can I raise a complaint against the NBFC?
