I had taken services of a CA firm last year to file some forms . The firm took my money and promised to get the work done in 3 months. But after after 6 months of payment the Firm said it will now take another 18 months due to some technicality. Neither they shared the technicality nor they reply with proper reason. In between these 6 months the CA had kept assuring me on mails and calls that the work will be done by next month.
I feel cheated and frustrated. I had sent numerous mails, calls for the 6 months and they gave false assurances. Due to this I have lost critical time. They are also not refunding my money.
Can I approach a Consumer court or file a complaint in the civil court ? Can I also complain to relevant CA authorities ?
Please guide what should be done in this case.
