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AJILAN S S   28 April 2019

consumer case register against Amazon company

I have ordered a printer from Amazon and I paid prepaid Rs5499 and my order is delivered on 26april.The issue is serial number mentioned on invoice is wrong/invalid and it is different from my printer's serial number mentioned on the backside.And Amazon is not responding my request.What are the steps required to register a consumer case against Amazon.My invoice is not printed correct serial number/invalid so I cannot claim warranty in future also I cannot register extended warranty without serial number.
please help kindly give proper steps to register a consumer case against Amazon.What documents are required


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 1 Replies

Shashi Dhara   28 April 2019

U issue legal notice and if no response then approach consumer forum

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