Adarsh Babu 05 June 2024
Dr. J C Vashista (Advocate ) 05 June 2024
Get the Machine inspected by authorised representative of vendor / manufacturer by lodging a written complaint before filing a conusmer complaint.
Advocate Bhartesh goyal (advocate) 05 June 2024
Yes you need to get expert opinion regarding your Air Conditioner, if expert express existence of manufacturing drfault in A.C then either you are entitled to get replace it with new one or refund of its price.
T. Kalaiselvan, Advocate (Advocate) 05 June 2024
If the company is not able to replace a good and properly working unit then you can claim refund of price amount or to face consumer forum for compensation towards defective product and deficiency in service etc.
Rama chary Rachakonda (Secunderabad/Telangana state Highcourt practice watsapp no.9989324294 ) 06 June 2024
Make written application to manufacturer with copy to dealer where you purchased from. Mention the defect with proof that defect has been since manufacture. Send the application by email with due acknowledgement or send it by courier/post with acknowledgement slip. Then if you did not got response from both, then drag them in customer court by filing the case. Many companies solve the problems faced by customer due to fear & harm to their reputation.