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Ashok Kumar Adhikary (Manager)     23 August 2011

Consumer forum

AS WE KNOW THERE IS CONSUMER FORUM TO GET COMPENSATION FROM THE SELLER OR SERVICE PROVIDER, BUT AN ORDINARY LAYMAN DOES NOT KNOW HOW TO GET BENEFIT OUT OF THIS CONSUMER PROTECTION ACT,SO KINDLY LET US DISCUSS IT EXPLICITELY FOR A COMMON MAN/WOMAN.

NOW FOR EXAMPLE THERE IS A WRITTEN GUARANTEE FOR A COMPUTER PARTS THAT IS MOTHER BOARD. AND WE HAVE GIVEN TO THE COMPANY (ASUS) FOR REPAIR/REPLACEMENT,BUT IT IS ALREADY

TWO MONTHS OVER. THE SELLR IS TAKING EXCUSE THAT WILL TAKE ANOTHER 2/3 MONTHS.

SO CAN WE GO TO CONSUMER COURT ? IF SO , CAN WE GO DIRECTLY TO CONSUMER COURT  OR THROUGH AN ADVOCATE ?

WHAT IS THE EXACT PROCEDURE TO REGISTER A CASE AGAINST THE SELLER/COMPANY ?




Learning

 1 Replies

DISHA D. SHAH (lawyer)     01 September 2011

you can go without advocate also,depend on you,possibly you cant proceed all without advocate

first you have to give legal notice for that ,and also at this stage try to compromise, its better


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