what can be done ,if .
the broadband is in my father's name , but I am using the service and paying the bills , and there is deficiency in service, father took the connection for our studies ?
my father is weak man and has undergone surgery and he cannot do the arguing and standing things .
bsnl is service provider . and there is deficiency in service . each time i made the complaint they closed it , and they made me run from pillar to post to get it rectified .
bsnl also changed my plan without infoming to me and by virtue of that fact sent me a bill of rs8000.
being a student i cannot afford that , what do do ? according to trai regulations and citizen charters bsnl violated many rules . what can be done regarding the same ?
can anyone point me towards consumer forum petition ? can i write the rules and point in the petition which bsnl has violated ?
how to calculate compensations? as it affected my studies and studies of sisters .
secondly , i am reading conflicting information regarding RTI and Consumer forum .
can i can file a complaint at consumer forum if there is no answer ? or wrong and misleading answer ? as sometimes waiting for the answer is not possible and information tend to be critical .
thanks any help will be appreciated .