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Nagraj Thaduri   25 December 2021

Consumer Protection Act

I have purchased groceries from D Mart
I have asked for Carry bag they have charged amount for Carry bag where there is no logo on bag
can I claim for this or not


Learning

 5 Replies

TELUGU {LEGAL} AMBROSIA   25 December 2021

no because it not comes under advertisement there is no logo on bags

Dr J C Vashista (Advocate)     26 December 2021

Carry bag do not constitute part of groceries, hence it has to be charged separately, if required by you.

G.L.N. Prasad (Retired employee.)     26 December 2021

Please go through the latest judgment by a search in google, the specific case was against D Mart, and the verdict is whether there is a logo or not, the seller should not charge for a carry bag.

Advocate Bhartesh goyal (advocate)     26 December 2021

Yes,seller can not charge for a carry bag,seller has to provide this facility to his customers free of cost and if he has charged it would be deemed unfair trade practice and deficiency in services for which customer can knock the doors of Consumer Commission.

SIVARAMAPRASAD KAPPAGANTU (Retired Manager)     26 December 2021

There appear to be two issues involved. One is Consumer is being sold a bag (without logo) and prevention of extensive plastic usage. With a view to encourage Customers to bring their own bags, it was suggested to shops to charge for the carry bags they need to provide for those who do not bring. This is to ensure extensive usage of plastic is reduced to some extent. The other issue is Shopper trying to sell a carry bag with their logo, by which they are getting free advertisement/publicity for which the Customer is made to pay. In your case the carry bag does not bear the logo of the shop.

 

Latest case against D mart was that they charged for a carry bag with their logo on it.   Consumer Forum advised D'mart branch in Hyderabad to refund Rs 3.50 charged for handbags  and pay Rs 1,000 as compensation and Rs 1,000 to the legal  services centre. It says to give away free carry bags to Customers regardless of the printed logo. You can go through the details online with the help of the following link

News Report

 


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