Dear All
What is the vitality of Damage Certificate from Shipping company or port authority in obtaining of claim for damages caused to the goods insured. Can an insurer outrightly deny the claim in case the insured company inadvertently or mistakenly failed to obtain Damage Certificate at the time of destuffing of containers and unloading of goods at port in the course of its import. Since it is a case that I am dealing with in my company. please enlighten and suggest what stand we should adopt against the insurance company
Please enlighten and