user id tikona 1113940436
saad ansari 28 January 2016
user id tikona 1113940436
Kumar Doab (FIN) 28 January 2016
You have read about TRAI guidelines.
It is good.
Demand refund of overcharged amounts.
Entrust the matter to an able counsel specialzing in consumer matters.
m.kameswaran (student) 29 January 2016
from which office u got this connection,do u have any proof for internet connection u got. do u have any flie copy for written surrender of net connection .(u have made phone call for disconnection,do u have any voice recorder for this disconnection in ur mobile) i think u done all these through mobile conversation. do u know the terms of srvice,whether they can charge for only usage or is it a fixed amount for a month. clear all these. if u r not having above mentioned documents ,do this .immediately . write a surrender letter (with one copy)to the branch manager of company put ur sign . go to office where u got and surrender it (with all backages if necessary ) to that manager and dont forget to get the manager's sign with date in your copy.( they will say we are closing ur account through net and this surrender letter is not necessary but u have to ask them to sign in ur copy) they will ask last mnth bill. pay the bill and close it . if u r not doing this , they will make u to pay bill every month. do ti without delay.
Advocate Ravinder (Advocate/Attorney) 29 January 2016
File a consumer case against Tikona. In the same case, you can ask for refund of money, damages, legal expenses and misc expenses. No need to file any civil case. Consumer case is cheap and better results. To my knowledge Criminal case will not apply.