hello,
I have been a victim to ICICI credit card fraud. On 15th march 2015 i received a series of messages for usage of my credit card amounting to quite a high . It was just a matter of 45 minutes. 6 transactions took place. I called the phone banking service of ICICI credit card, blocked my card and lodged a complaint at their dispute center. I was told by the customer care that the card was swipped and not used for online payment. But i have the card with me. I then read on internet about card cloning. I have also lodged an FIR with the state Police on the same day.
ICICI has told that the complaint will be investigated.
After reading posts from this forum , i am totally shocked about the attitude of ICICI, that they will just give the decision without proper investigtion. Iam from Goa and the card was used in Mumbai.
Please Advice.
Regards