This is to inform that one of my client has booked a flat with a builder and executed a agreement. At the time of execution of the document(unregistred document) my client has paid an amount of Rs 5.00 Lac. For various reasons my client intended to cancel the flat and sought refund of the money. However there is no response from the builder.
There is an arbitration clause in the agreement.
Now Whether my client can persue filing of a consmer case ?
Whether my client can file a consumer case against the builder?
Whether my client comes under the purview of consumer under consumer protection act?
Kindly clarify