Dear Sir/Madam
I took education loan Amount Rs. 4,00,000/- from a nationalised bank at the rate of 11.25% in 2006. My education completed in 2008. I have not contributed any amount towards repayment until 2010 because of bad economic condition in that period. I received a letter from third party recovery dept. to make payment of Rs. 5,80,000/- and settle your outstanding. I replied in writing to make payment of whole amount in EMI of Rs. 12,000/- p.m. and payoff my outstanding. Third party recovery dept. suggested to make regular payment to bank. I sent the same letter to bank what i sent to rec. dept. and started making payment of Rs. 12,000/- p.m. untill Dec. 2015. There was a gap of 1 or 2 months in payment every year due to some personal and professional reasons. I have totally paid around Rs,5,04,000/- by Jan 2015.
I was about to pay around 35,000/- last month but i received another letter from a bank saying that your education load account balance is Rs, 5,13,000/- and make the settlement within 10 days. I hold on making the payment of Rs. 35,000/- and requested bank to provide me the bank statement. Following is the analysis.
1. Bank charged compounded interest.
2. Bank statement is not showing the monthly debit amount w.r.t the monthly credit amount of Rs. 12,000/- for the period of 2 years.
3. Suddenly, They have added/debited Rs, 2,23,000/- in to my in early 2013.
4. Statement is not showing proper record of interest charged on the reducing principal amount for the period of 2 years.
My problem is..
1. The outstanding was 5,80,000/- Before 5 years. I agreed on paying monthly amount of Rs, 12000/- to settle the outstanding and paid Rs. 5,04,000/-. But my outstanding balance is still Rs. 5,13,000/-
How to settle this with bank?
2. Once bank handed over the case to recovery department. I agreed to make the payment then is there any possibility to reopen the case to normalise and handed over to the bank? May i expect any letter/communication on normalisation of account from bank or reco. dept.
My stand
1. Loan Amount - Rs. 4,00,000/-; Principal Outstanding Amount with interest - Rs. 5,80,000/-; Paid Amount - Rs. 5,04,000/-; Balance Amount - Rs. 76,000/-. I requested bank to send full and final settlement letter for this balance amount. I will make the payment and settle my account.
2. If Bank is charging reducing simple/compound interest during my repayment then also my balance shouldn't be more than Rs. 3,50,000/-
I tried to submit f&f settlement request letter but they are not accepting. Then i sent the same letter via email and reg. post. and requested to reply.
I also, requested to provide me proper bank statement with monthly debit and credit details. They are not providing me.
When i actually calculated the rate of interest charged for few months randomly. It's showing 11.51% instead of 11.25%.
Bank is really not accepting my communication and asking me to make full payment. Also, politely said that you make a payment of Rs.30,000/- now and continue paying the same ways. if i do the same then the whole process will repeat every 5 years.
Sorry if i added any irrelevant line.
Please advise.
Thank you!