Abhi 14 December 2018
Siddharth Srivastava (Advocate) 14 December 2018
G.L.N. Prasad (Retired employee.) 15 December 2018
You can not get appropriate guidance until the facts and stand taken by your mother etc., are compared with documented facts. Without giving notice, no financial institution ever proceed in such arbitrary manner, and it is not clear as to whether your mother has informed about the fraud/forgery etc in writing as notice to FI and filed complaint against the borrower. Please contact local advocate for getting needful done, as guidance in such issues without studying relevant facts is not proper and the matter is more serious than it apparently appears to be.