I have purchased a pre-construction flat in this year which is currently under construction. I have two issues.
Firstly and more importantly they have concealed the information of exact carpet are alloted to our unit (even not mentioned in sale agreement). Brief descripttion as below -
On the first day, upon asking, the marketing team unofficially (verbally) told me (before purchase) that they will maintain super built up area as 25% extra on carpet area.
While meeting them after a few days, they told me it's actually 30% (showed us from a booklet). We asked them why such difference as they told us 25% previously, to which they hesitsted to answer and pretended they didn't actually have that information previously.
However, neither have they provided us the booklet (from which they referred 30%) nor that particular information is available online (in any website) to cross check.
After that time, as I applied for home loan and started paying the demands (along with assistance of home loan) as per completion of the construction stages + monthly EMIs, I realised that they have not shared any official floor plan with us despite multiple requests from us(we were using normal floor plan which was available in 3rd party website) .
The Floor plan was not also present in the sale agreement (which was registered). They have only mentioned super built up area and not carpet area in any places in our agreement.
Even though we had asked them multiple times to confirm us the carpet area, they didn't give us the answer. Now when we started checking the area roughly by the existing floor plan that we have, we are finding that they are maintaining more than 40% difference between super built up and carpet area. This measurement was also supported by us actually measuring multiple other completed units which are of the same configuration as us.
This is an absolute violation of trust and this is fraud by the builder, in my opinion . As only 30% extra was informed to us verbally and moreover carpet area had not been mentioned at all in the sale agreement.
Also we came to know (from our research) that the builder has applied for RERA id for the project after some time of registering our sale agreement. They have intentionally hidden carpet area information from us whereas they have mentioned the carpet area information (and Built up) in RERA (but have not mentioned super built up area there).
Secondly they are also promoting few features while marketing and have charged us for them, which have not been sanctioned in the plan. They said they will do it later.
100% payment has NOT yet been completed to the builder.
What can I do as I have been cheated? What is the process for me to follow?