@ Asmita,
Learned experts/members have provided valuable advice in this thread. Kindly follow it.
Your service Industry/office where you are located might have been registered under Shops and Commercial Establishments Act (SE Act) of your state. The registration certificate should be displayed near entrance on notice board. The registration certificate would contain name of employer/manager as applicable under the Act along with all other mandatory details. You may go thru the Act.
The latest version of the Act, contact details of the Labor Inspectors/officials in o/o Labor Commissioner e.g. Labor Inspectors, ALC/DLC, Wages Inspector under Payment of Wages Act, Inspector/Chief Inspector under SE Act, Minimum Wages Act, Factory Act and Inspectors, IESO Act/Model Standing Orders……must be available at Dept. of Labor website of your state.
You are spending 9.30 hours in office as per office hours given to you by company out of which you are granted 30 minutes break; hence you are working for 9 hours/day, which is 1 hour more than 8 hours /day.
The employer take advantage of the ill informed employees and claim that employees were spending extra hours in office on their won and company never wrote to employees for doing OT. The claim of OT should be lodged in reasonable time.
Has your company mentioned work hours in your appointment letter, standing orders, displayed in registration certificate, on notice board, by some circular, email etc….
e.g: SE Act Delhi:
8. EMPLOYMENT OF ADULTS, HOURS OF WORK.
No adult shall be employed or allowed to work about the business of an establishment for more than nine hours on any day or 48 hours in any week and the occupier shall fix the daily periods of work accordingly:
Provided that during any period of stock taking or making of accounts or any other purpose as may be prescribed, any adult employee may be allowed or required to work for more than the hours fixed in this section, but not exceeding 54 hours in any week subject to the conditions that the aggregate hours so worked shall not exceed 150 hours in a year:
Provided further that advance intimation of at least three days in this respect has been given in the prescribed manner to the Chief Inspector and that any person employed on overtime shall be entitled to remuneration for such overtime work at twice the rate of his normal remuneration calculated by the hour.
Explanation.—For the purpose of calculating the normal hourly wage the day shall be reckoned as consisting of eight hours.
COMMENTS
(a) Mode for calculation of overtime wages……..
………Claim for overtime should be made within reasonable time……….
……….It is, however clarified that the Delhi Shops & Establishments Act, 1954 is not exhaustive on all the rights and obligations of the employers and the employees as such the provisions of Industrial Disputes Act, 1947 being Central Act governs the matters.For instance if an employer who proposes to effect any change prejudicial to the workmen, in respect of any matter specified in the fourth schedule to the Act, should give the workmen concerned twenty one days notice under section 9A of the Industrial Disputes Act…………
10. INTERVAL FOR REST AND MEALS
11. SPREAD OVER.
15. OPENING AND CLOSING HOURS OF SHOPS AND COMMERCIAL
ESTABLISHMENT
16. CLOSE DAY.
17. PERIOD OF REST (WEEKLY HOLIDAY)
18. WAGES FOR THE HOLIDAY.
19. TIME AND CONDITIONS OF PAYMENT OF WAGES.
20. DEDUCTIONS WHICH MAY BE MADE FROM WAGES.
21. CLAIMS RELATING TO WAGES.
33. RECORDS.
34. EMPLOYER TO FURNISH LETTERS OF APPOINTMENT TO EMPLOYEES.
(d) the hours of work.
35. INSPECTION OF REGISTERS AND CALLING FOR INFORMATION
37. POWERS AND DUTIES OF INSPECTOR
COMMENTS
(b) Duties of the Inspector:
(c) that the interval of rest and holidays required to be granted or observed under the Act are granted and observed and that the limits of hours of work and spread-over laid down under the Act are not exceeded;
(g) that the provisions of the Act relating to the payment of overtime are duly observed;
(i) that in dispensing with the services of an employee the provision of the Act and Rules have been complied with and no dues payable under the Act or Rules have been withheld;
40. PENALTIES.
41. WILFULLY MAKING FALSE ENTRIES.
43. DETERMINATION OF EMPLOYER FOR THE PURPOSE OF THIS ACT