Confirmation of documents sent by bank

Write to your Bank(s) under proper acknowledgment that all communications must be sent by Redg/speed post only and affirm to pay for it if Bank asks in writing.

Keep the acknowledgment safe.

Or register the email id and ask to send letter and scanned copy by email.

Anyone can otherwise claim letter was sent by ordinary post.

If it was sent by courier then write to courier and ask to send POD.

If they can retrieve old record they may supply it.

Relate with loan a/c statement, loan agreement signed by you.

Write to bank for anything that you need under proper acknowledgment.

Remain amiable and gentle.

In case of non–redessal of grievances take help of CEPD-RBI.

Or in case Bank is deficient you have the discretion of approaching BO,DCDRF.

thank you kumarji, i will get back to u for more assistance once i get some reply from the bank.

thank you kumarji, i will get back to u for more assistance once i get some reply from the bank.

You are welcome.