Satish kumar (student) 06 November 2016
Ms.Usha Kapoor (CEO) 07 November 2016
TELL THE BANK or issue a nortice to te bank TO MAKE YOUR ACOUNT INACTIVE D TILL YOU INSTRUCT THE BANK TO MAKE IT ACTIvE AGAIN. MEANSWHILE GIVE A POLICE COMPALINT UNDER 420 ipc FOR CHEATING BY ANONYMOUS PESONN AND FIND OUT HIS details And NAB HIM And prosecute and punish him according tolaw.If you appreciate this answer please conveymy forum thanks..
G.L.N. Prasad (Retired employee.) 07 November 2016
Any one is supposed to verify the orignal and compare and get the same signed in their presence.
If some one used a xerox, it is the other person who has a duty to verify and was trapped has to proceed. In the case, the Bank should file complaint. As the matter has come to the attention of your friend, your friend must deny any transactions with the bank in writing by Regd post and should clearly tell that he is not connected in any way with that transaction. He may also inform that he has tried to lodge police complaint in...........station at............on.............but complaint was not accepted. (Infact now lodging police complaint is not a problem as it can be sent by post or on line)
Any one can get xerox copy of AADHAR as the card holder may be submitting to several other places for identity. He need not remember all such names.
The lesson to be learned is when you give a xerox write on face of it to whom it was given, the purpose and the date on which it is given.
G.L.N. Prasad (Retired employee.) 07 November 2016
Any one is supposed to verify the orignal and compare and get the same signed in their presence.
If some one used a xerox, it is the other person who has a duty to verify and was trapped has to proceed. In the case, the Bank should file complaint. As the matter has come to the attention of your friend, your friend must deny any transactions with the bank in writing by Regd post and should clearly tell that he is not connected in any way with that transaction. He may also inform that he has tried to lodge police complaint in...........station at............on.............but complaint was not accepted. (Infact now lodging police complaint is not a problem as it can be sent by post or on line)
Any one can get xerox copy of AADHAR as the card holder may be submitting to several other places for identity. He need not remember all such names.
The lesson to be learned is when you give a xerox write on face of it to whom it was given, the purpose and the date on which it is given.
HIRAL THAKKAR (ADVOCATE ) 07 November 2016
Kumar Doab (FIN) 07 November 2016
If it is a real problem then:
Submit a complaint by email to SHO,Police Commissioner, BM, Cirtcle head, Chairman of the bank, by email, and followed by letter under proper acknowledgment.
Request to supply you authenticated copies of Loan application, loan agreement, loan a/c statement,KYC docs collected, report of Bank's official for marking OSV, physical verification wit copy to CEPD-RBI,etc etc and close the a/c with a copy to you, in next 3 days.
Also ask the Bank to provide you CCTV footage of the day borrower visited the bank and not to delete it, in next 3 days.
Request police to help you to get it,in next 3 days.
If they do not act pursue thry RTI and handover the matter to your own counsel and move court.
You can also involve media.
SIVARAMAPRASAD KAPPAGANTU (Retired Manager) 07 November 2016
Your friend has not acted properly. He does not even know the name ofthe agent to whom he gave xerox copies and signed applications. Against whom he will complain? Has he given his photo also duly signed tothe agent?
Please advise your friend to report the entire episode to the Head Office of the bank where loan was alleged to have been taken giving full details.Bank will internally conduct enquiry and find out the position. If no reply is coming, you may advise your friend to complain to Banking Ombudsman C/O RBI Regional Office concerned.
Satish kumar (student) 07 November 2016
Okay will write letter to different entities