Hi All,
I am in a trouble right now. Could any body please help me
I had a card HSBC and expired in FEB 2007 and Add on card for my brother expired in March 2007. I didnot receive any replacement cards.
I went to UK 2nd may 2007 and on 17th may 2007 my wife got a call in india that heavy transactions going on my card. She called me and I called HSBC customer care by that time RS 1,89,000 has been transacted.
I asked them how that can happen
She confirmed me that replacement cards returned and they destroyed it. I have all the expireds card with me here in UK and transaction mean to be physical swap.
I lodged the complain with them Immedicatly. I chased around 7-8 month and they were still investigating and she acknowladge on phone that there is something wrong has happened. So I forget it.
3 month back I got legel notice and that I have to pay around 6 lac. I again mailed them and this time they say yes we destroyed your replacement cards but you have to pay. I again argued how that can happen. They didnot reply.
Today I got notice of Lok Adalat in India. I am in UK at moment.
Please help me what should I do now
