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thedon (owner)     19 September 2016

Postpaid tata docomo details needee

I need details of a docomo postpaid no

it was closed due to non payment of bill in feb

details needed as of may 2015

 

can such old record be fetched to worth effort?



Learning

 9 Replies

Suri.Sravan Kumar (senior)     19 September 2016

what for you require the details?

G.L.N. Prasad (Retired employee.)     19 September 2016

As per TRAI directives, a subscriber is entitled to get his own call details from any service provider.  You can contact customer care center, file a written application and pay the prescribed fee.  Depending on retention period of such data, they may be able to provide as you are seeking data of last year..  But making an attempt costs nothing.

Kumar Doab (FIN)     19 September 2016

Post paid bills are sent to customers.

Duplicate bill can be asked for by email,post.

In certain cases court can order to provide details.

Shashikant V. Patil (Lawyer)     19 September 2016

If you are registered user , of your Co. i.e. docomo having website, go to your account, you will get all previous bills and payment histories.

Kumar Doab (FIN)     19 September 2016

Usually comapnies keep last 12 months bill in My A/c option.

thedon (owner)     21 September 2016

not bill,the sms details,content etc

Kumar Doab (FIN)     21 September 2016

Write to M/s Tata Docomo.

If they decline try thru court.

 

thedon (owner)     21 September 2016

question is do they have it to worth effort?

Kumar Doab (FIN)     21 September 2016

Write to M/s Tata Docomo and ask.


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