Gaurav Procha 24 May 2021

refund and cancellation

byjus mera paisa vapis ni kr raha hai m boht calls kiye boht mails daale. mein byjus m job krta hoon tha toh meine ek sale ko thi jiske paise meine bhare the or jisko product becha tha uske pass product 50 din phoncha he ni m jb refund manga toh diya he ni or bolne lgey fake sale ki hai fake sale ki hai but paisa toh byjus k account m hai.. agr fake sale hain toh yeh log paisa vapis he ni kr rahe h.. mere pass saare proof h saare mails h sab emi abhi tak cut rahi h vo bhi cancel ni kar rahe hain bina product khi bhje huye

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3 Replies

G.L.N. Prasad (Retired employee.) 25 May 2021

Issue a simple Registered notice under CP Act to the Head of marketing seeking specific reasons for not refunding the amount received by them. Inform them that the institution is bound to refund the amount received by them from you when no services were availed by them and that you will be compelled to claim interest, cost with the principal, and compensation for harassment over one year. Nobody should receive undue benefit and cause undue loss to another citizen.

Wait for one month and file a simple complaint with District Forum in your District online. stating the details of the entire transaction and their replies, with a copy of the notice with such service proof.

All these efforts may not cost you more than Rs.100/- and if there is honesty in the organization, they must refund the amount.