Sir,
My Wife is working in a reputed pharmaceuticals company from last 11 years. In appointment letter they mentioned that after every four year there will be a change in the grade and she will come into new pay scale. But no body is responding even if she ask branch manager or south head people. We expect the promotions as per the tenure atleast if not based on the performance. Till now she waited but this year also she did not get the grade change. Now she tired asking the people, What to do?