Net-Banking Fraud -
In the Net banking application form, I mentioned my Mobile No. and the bank entered incorrect number in the system. Some unknown person probably hacked the a/c and an OTP was generated for particular transaction. The OTP was sent to the wrong mobile and was retrived by the user by calling that mobile and asking to sms the same to his No. That's how he managed to complete the transaction.
After studying deep in this case, I asked the bank to show me the "Net Banking Application" and realized that the bank has entered incorrect mobile No.
Tha bank has also sent me an email mentioning "We have now changed the mobile No. in our system with effect from xyz date after which I satrted getting regular SMS about my transactions.
This clearly denotes that the bank has accepted own mistake but still refusing to give me the compensation.
