dispute with car dealer
siju
(Querist) 12 October 2009
This query is : Resolved
bought a car (tata safari) recently,
dealer had promised certain things b4 purchase like
1)insurance cover will be bumper to bumper
2)extended warrenty of 2 years
this promises were verbal and he had not mentioned in his qutation about this.like in his qutation paper he had mentioned a price insurance (but had not written wether its bumper to bumper or without bumper to bumper) but verbaly he had told me that its bumper to bumper cover.
also extended warrenty there was a space in which he was supposed to fill the duration of extended warrenty which he had left blank but had promised verbaly that the warrenty is for two years.i trusted him that time.i took the delivery of my vehicle.he gave me the insurance paper after a month which clearly says the insurance cover is not bumper to bumper and also gave me the extended warrenty book which is for only one year against two years that he had promised...and now the dealer is saying he had never promosed anything like that.and denying everything....now i understood that thses were just promises to lure a customer..once the payemnt is made the refuse everything....i just want to know how to move leagal against tham and how can i make my case more stronger. so that they do not play the fool with customers in future.
Sachin Bhatia
(Expert) 12 October 2009
File a consumer complaint against the dealer.
Raj Kumar Makkad
(Expert) 12 October 2009
it is right step to file consumer complaint and raise your grouse based upon the facts and documents as mentioned by you by engaging a competent local lawyer.
joyce
(Expert) 12 October 2009
do as raj says, I agree with him.
