My father had last visted to her PNB bank locker around 2 years back and cross checked every thing is fine. After that she to bank 3 days back and found all her jwellery is missing. Exact details are like this
She visted bank with one of my family member. Bank officials asked her to go to locker room till the bank guy brings his key. As my mother visted their found her locker was in open state and all the stuff was missing from locker.Them my family member raised their voice in the bank but nothing seems to be working for us.
Regarding security, bank has cctv but that is present at the entry of locker room not inside the locker room.Apart from that they told us they just have recording of max 3 months.
while coming back , one of my family member locked the locker and came back.
We are not sure what should we do now? Is their any possibilty we can claim our money from bank?