Respectable members, consumer forum was not bound to refer consumer case filed in consumer forum by complainant to arbitration even after consent was given in Builders Buyers Agreement as per my best knowledge. But after Arbitration and Conciliation (Amendment) 2015 passed in Dec. 2015, is it same now or consumer forum is now bound to refer consumer cases to arbitration if request is made by opposite party in consumer forum ? Please throw some light on the situation. If there is any judgement in this regard please share......thanks