Cancer patient's electricity connection disconnected

The Chairman,

Northern Regional Power Committee & Chairman managing Committee Powercom & Transco, Punjab,

The Mall,

Patiala

Ph: 0175-2212005 (O), 0175-2783628 (R), Fax: 0175-2213199

Mobile: 096462-00025; E-mail: psebchairman@yahoo.co.in


To AUGUST 26,2011

The Executive Engineer,

Punjab State Power Corporation Ltd,

Phagwara

SUB; COMPLAINT REGARDING DISCONNECTION OF ELECTRICITY AT NOGHT WITHOUT DISCONNECTION ORDER & WITHOUT ISSUE OF MANDATORY NOTICE UNDER SECTION 24(1) OF ELECTRICITY ACT, 1910.

A.    CONEECTION NO. J53HB45089A IN NAME OF MR. MOHAN SINGH, NIRANKARI COLONY. SUB DIVISION HADIABAD (PHAGWARA), BILL ISSUE DATE: 04/07/2011

B.    MADE CALL TO COMPLAINT OFFICE AT 07:34 P.M. AND CAME TO KNOW THAT THE CONNECTION OF THE SUBCRIBER HAS BEEN DISCONNECTED.

C.    ILLEGAL DISCONNECTION MADE ON 24/8/2011 AT NIGHT AND THE PAYMENT OF BILL MADE ON 25/8/2011 IN EARLY MORNING. CONNECTION DISCONNECTED WITHOUT ANY NOTICE TO SUBSCRIBER.

D.   MADE CALL TO MR. SANDEEP KUMAR HANDA AT 10:43 P.M. AND REQUESTED TO CONNECT CONNECTION ON HUMANITARIAN GROUND AT NIGHT BUT FUTILE.

B. THE SUBSCRIBER MR. ASHOK KUMAR JASWAL RESIDENT OF 590-B, ADARSH NAGAR, P.O. SATNAMPURA, PHAGWARA, IS A TENANAT IN SAID HOUSE AND HAS BEEN PAYING ELECTRICITY BILL FROM THE LAST TWO YEARS OF OCCUPANCY IN THE HOUSE WITHOUT FAIL.

C. WIFE OF THE SUBSCRIBER HAS BEEN SUFFERING FROM UTERUS CANCER, THE ACTION OF DISCONNECTION OF ELECTRICITY CONNECTION TAKEN AT NIGHT TO PROVIDE HARDSHIPS TO THE CONSUMER BY MR. SANDEEP KUMAR HANDA, J.E.

D. J.E. SANDEEP KUMAR HANDA HAD DISCONNECTED THE ELECTRICITY CONNECTION OF THE OWNER OF SUBCRIBER’S HOUSE MR. SANTOKH RAM ENGLAND RESIDENT SEVEN YEARS BACK. THE SAID J.E. WAS DEMANDING RS 20,000 SEVEN YEARS BACK, THE DEAL WAS STRUCK FOR RS. 18,000 BUT IN MEANTIME THE SAID JOB HAS BEEN DONE WITH THE INTERVENTION OF HIGHER AUTHORITIES WITHOUT RANSOM. SO J.E. HARASSED THE CONSUMER AT NIGHT. HE TOLD THIS INCIDENT TO MR. BILLU OF RAJASTHAN DRY CLEANERS, SATNAMPURA, PHAGWARA.

E. SAID J.E. MR. SANDEEP KUMAR HANDA HAD BEEN RESIDING APPROXIMATELY 500 METERS FAR FROM SUBSCRIBER’S HOUSE AND HE HAS HAVING KNOWLEDGE THAT SUBSCRIBER’S WIFE IS SUFFERING FROM CANCER.

F. AS THE SUBSCRIBER WHO LIVED IN THE HOUSE OF MR. SANTOKH RAM OF ENGLAND HAD BEEN SUPERVISING THE OTHER HOUSE OF MR. SANTOKH RAM AND SO SUBSCRIBER HAD APPROACHED SAID J.E. TO GET THE CONNECTION, CONNECTED WHICH HAD BEEN DISCONNECTED DUE TO NON PAYMENT OF BILL.

G. DUE TO UNAVIDABLE REASONS OF NOT GETTING SALARY FOR THREE MONTHS, THE SUBSCRIBER COULD NOT PAY THE AMOUNT OF BILL IN TIME.

H. J.E. SANDEEP KUMAR HANDA WAS REQUESTED ON HUMANITARIAN GROUND TO CONNECT CONNECTION AND THE PROMISE HAD BEEN MADE THAT THE BILL WILL BE PAID BY OPENING OF ELECTRICITY DEPARTMENT OFFICE. BUT HE DID NOT ACCEPTED THE REQUESTS OF THE SUBSCRIBER.

I.                 THE BILL OF RS 4152/= HAD BEEN PAID IN THE EARLY MORNING BUT THE CONNECTION HAD BEEN RESTORED AFTER 18 HOURS IN SCORCHING HEAT OF CANCER PATIENT.

II.             COMPLAINT OFFICE INCHARGE TOLD THE SUBSCRIBER THAT ELECTRICTIY CONNECTION OF THEIR HOUSE HAS BEEN DISCONNECTED ON LODGING COMPLAINT.

III.         NO WRITTEN OR VERBAL NOTICE HAS BEEN SERVED TO SUBSCRIBER BEFORE DISCONNECTION OF ELECRTICITY CONNECTION.

IV.          J.E. ON MAKING CALL DEMANDED PAYMENT OF ELECTRICITY BILL AT 11 P.M. AND NOT LISTEN TO THE PLEADINGS OF THE CONSUMER.

1.   Electricity connection disconnected at night without issue of Disconnection order mandatory under Section 24(1) of Electricity Act, 1910

2.   Harassment made by J.E. Mr. Sandeep Kumar Handa to extort money from the consumer as said official is entangled in HEAVY RED-TAPE AND CORRUPTION.

1.   Electricity connection disconnected by J.E. Mr. Sandeep Kumar Handa of Cancer Patient at night.

2.   No relevant facts before Disconnection of Electricity connection provided to the consumer.

3.   Preventive steps before providing hardship to the consumer not adopted.

4.   No verbal or written notice before Disconnection given to consumer. The Electricity connection disconnected without taking in confidence the consumer and verifying the status of payment of Electricity bill.

5.   Breach fundamental rights of the consumer. The serious ailment factor like cancer not considered before taking drastic step.

6.   Whether the J.E. is empowered with the powers to disconnect Electricity connection at night. If yes kindly provide the copy of rules underwhich J.E. has exercised his powers.

7.   There might be traditional limitation to take action after sun-set in case of disconnection of Electricity connection. Why emergency powers to disconnect electricity connection has been utilized.

8.   Whether the J.E. is empowered to settle his old scores of extorting Rs 20,000 committed to get the connection of N.R.I. Santokh Ram restored seven years ago. Whereas the complainant get the connection restored with the intervention of higher authorities without paying ransom of Rs 20,000 to said J.E. Mr. Sandeep Kumar Handa.

9.   The Consumer went to meet SDO to enquire about the action taken at night. He also had hands in gloves in corruption cases of J.E. Mr. Sandeep Kumar Handa.

10.                     On making calls to J.E. and the concerned Complaint office of Electricity department and pleading regarding Emergency help due to health of Cancer patient NO body heed ear to the grievances of consumer.

11.                     No disconnection charges received by the Consumer before getting the connection reconnected. It means that the consumer has been harassed due to  NEPOSTISM, CORRUPTION, EXTORTION AND DISCRIMINATIN AND INJUSTICE.

DETAIL:

I submit as under:

1.   That the consumer Mr. Ashok Kumar Jaswal is the employee with Ramgarhia Poytechnic College and from the last three months he had not got the monthly salary due to the reasons best known to Punjab Government, so due to heavy crunch in living he could not pay the domestic electricity bill on due date of bill i.e. 04/07/2011.

2.   kindly look in to the matter of highhandedness of J.E. Mr. Sandeep Kumar Handa and enquire the matter and provide the enquiry report to avoid further litigation in the matter.

 

Thanking you,

Yours sincerely,

 

(Ashok Kumar Jaswal)’

580-B, Adarsh Nagar,

P.O. Satnam Pura,

Phagwara-144401 (Pb)

 

THROUGH: RAJNEESH MADHOK,

B-XXX/63, NEHRU NAGAR,

ST. NO. 2, RAILWAY ROAD,

PHAGWARA-144401 (PB)

PH; 01824-262569(O), 268210 ®, 094173-06415 (M)

TELE-FAX: 01824-262569, E-MAIL: rmadhok_pgm@bsnl.in ; rajneesh_madhok@yahoo.com