Dear Sir,
I am taking a used car loan from kotak mahindra prime ltd. with rate of interest 16% p.a.on bank faith. And i never check it how much they charged interest. but after 1.3 years i found that they charge me 18.86% intt p.a.. When i contect related this matter to that person he agree and assure me i will do something about it. But now he didn't do any thing. Even bank has no issue me any document in which that Rate of interest mentioned. And bank told me we dispatch all documents to you. so now what i do.?