One of mine collegue has having outstanding of icici credit card ZRs.70,000 & he has not paid the amount from last 3 years. So its understood his name will shows below cibil score .
Que 1: If he pays full amount of Rs. 70,000 what the docs he shall take from bank
Que 2: Who's responsibility and, how cibil will get the updated transaction from customer or bank in how many days/ months
Que 3: Corresponding he is receiving the call from icici legal consultants that they are issuing non bailable warrants etc ..
Please advice how the matter will closed peacefully and customers get docs / nocs or letter showing the details on plain paper , stamp paper etc...