State bank of Indore: www.indorebank.org/service_charges/ser_rbi.doc
This shows clear cut difference between pre payment and Foreclosure term by the bank.
Foreclosure should stand for ending before term in agreement as written by you in your post.
RBI has abolished Foreclosure/prepayment charges on home loans w.e.f. 5th June, 2012.
RBI has used only one term.
You may obtain the brochure from the bank specifying separate prepayment {e.g. paying EMI before time or making payment more than EMI} and foreclosures charges separately, and build some ground for agitating to the bank.
A smart lawyer handling consumer cases may build complaint based on facts provided by you and may structure your representations to the bank. You may consult to check if there are merits in your contentions.
Banks like Axis bank probably waive of One year EMI for paying on time.
Surprisingly, the National Housing Bank (NHB), which controls over 54 housing finance companies in the country has stolen a march over the RBI by announcing waiver of pre-payment penalty as early as on 19 October 2011 and it has been more generous enough to extend this benefit to all the borrowers availing home loans on both fixed and floating rate basis.
Apparently you have not filled any new loan application for Rs. 10 Lacs and you have not rejected the sanction letter of Rs.12 lacs.
It is felt that bank should have issued sanction letter for Rs.10 Lacs as well. Ideally all terms and conditions expressed by any document should form a part of the loan agreement and should have been expressed in loan agreement.
Did you protest on record for foreclosure charges?
Pre-payment Charges
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2%Penalty on amount paid in excess of normal EMI dues will be levied:
i) In respect of the pre-closure of Housing Loans/ Car Loans before expiry of half of the original tenure. ii) The loan is taken over by any other bank/ financial institution. iii) Partial pre-payment is being made in the first year.
However no prepayment penalty should be levied if the loan account is foreclosed for availing a fresh house loan/ car loan from our Bank.
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BCSBI:
10. What are the fees and charges applicable to the loan?
Generally, banks levy fees/ charges for:
· processing loan application
· documentation
· late payment
· changing the loan tenure
· switching to a different loan package during the tenure
· prepaying a portion or full loan
· restructuring the loan
· changing from fixed to floating interest rate loan and vice versa
Some of the other charges levied by banks are:
· legal fee
· technical inspection fee
· recurring annual service fee
· document retrieval charges, etc.
11. Do I have access to loan documents? If so, what are they?
Yes. You can have access to loan documents. Following are some important documents provided by banks:
· letter of offer
· copy of filled in loan application
· copy of loan agreement
· terms and conditions governing the housing loan
· other documents such as schedule of fees and charges
Banks are required to give authenticated copies of documents executed by you free of charge. (cf. para 8.11.1 of Code of bank’s Commitment to Customers)
RBI:
3. Principles of reasonableness in fixing, changing 46
and notifying service charges
Approach a competent and experienced consumer cases lawyer and roceed under expert advice.