FRAUDULANT WITHDRAWL FROM CREDIT CARD OF STATE BANK (India) FROM U.S. WHEREAS CARD IN OUR WALLET during OUR VISIT TO RELATIONS IN CANADA
I I came to visit my relatives living at Toronto Canada ..Every thing was going on smooth until on 24th of Sept 2014 I got message alert from SBi card by email that my card is blocked and suspicious and fraudulent activities noted.
As soon as I saw the withdrawls on my online account from Marietta GA USA as detailed below I was very much surprised and immediately contacted customer support ,We had a talk and I told her that physically card is in our wallet and we are at Toronto whereas the purchases and withrawls are in US This is completely faraudulent .Seems to be identity theft matter and we dispute these amount WE HAVE NEITHER USED NOR WITHDREW MONEY .
Transaction Date |
Descripttion |
Amount in (Rs.) |
24/09/2014 |
MEMO DEBIT |
95.04 Dr. |
24/09/2014 |
MEMO DEBIT |
31994.81 Dr. |
24/09/2014 |
MEMO DEBIT |
31994.81 Dr. |
25/09/2014 |
WALGREENS MARIETTA US |
32729.18 Dr. |
25/09/2014 |
COCA COLA ATLANTA GA ATLANTA US |
95.11 Dr. |
U.S. is such a country that more than 100 % sure that if investigation takes place everything must be caught on security camera of the store where it was used.
As I am retired ,senior citizen and non earning pnsion based , this is a great shock to me .I want to know what further steps should I take as I am not liable for these transactions which I have not done.
It is a fee paid card I hope there are securities of the card must be liable.
I seek an advice from Lawyers what should I do at this time.