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Ragupathi A   23 July 2020

have to file a complaint against a telecom company

Hi
Due to poor service i thought to move to other service provider and i tried to port out. But received a call from existing mobile network to retain me, telling full of sh*t and made to stay in their network. I was waiting for the development but nobody responded. I wrote a mail to nodal, in this regard they said network team will be calling. But nobody called. Escalated this to appellate, but till now no response. Can i sue them?


Learning

 2 Replies

Rajesh Hazra (Mediator and Legal Counsel )     23 July 2020

Need to know the facts and details to take this forward. 

Rama chary Rachakonda (Secunderabad/Telangana state Highcourt practice watsapp no.9989324294 )     23 July 2020

You can submit your grievance to The Telecom Regulatory Authority of India (TRAI) is a statutory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act, 1997. It is the regulator of the telecommunications sector in India.


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