An e-commerce company didn't give the customer products and not returning the money also? Even after the customer raised the complaint in phone and emails showing all the proofs which clearly shows that company didn't give those items.
The delivery supervisor or boss of the warehouse of their company has informed the company that they have got only one product that's why customer also got only one product. But the company is telling customers that they won't return the money to the customer.
Need all the legal steps where my issue can be resolved?
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