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Ashutosh   23 September 2016

Isp not giving refund as well as not installing internet

hello my name is Ashutosh am from Nagpur maharashtra

i applied for a new connection of broadband inernet with the ISP (orange infocom pvt. LTD) in nagpur and they took 3000 as installation charges and rupees 575 as the internet plan advance for 1 month from me

and its been more than 20 days they didnt even come to see the site of instalationof internet and when i requested them to refund me my money they are not even giving me refund.

i signed a form below is the link of the form that i signed

https://drive.google.com/file/d/0B4gAe5eX7Rdlb2JmN01iM1lER0U/view?usp=drivesdk

is there any way that i can get my money refunded from them i dont want a connection form such and ISP.

also i would like to ask that does signing a plane paper with some terms and condition does that paper have any legal standing?



Learning

 2 Replies

adv.bharat @ PUNE (Lawyer)     26 September 2016

Ashutosh u are customer who paid for the service.

As operator not give u service it amount to default in service. Just by signing the paper they had also some liability which they don't folow.

U can get back your money from them for that u need to give them notice through the lawyer.

If u like my suggestion then give THANK on my profile.

Ashutosh   26 September 2016

Yes sir but did you read the disclaimer on the form that I signed?

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