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SHIBU GEORGE   02 September 2015

Tikona harrasement for bill payment even after paying them

My Tikona id is ..1108185549..  I have disconneted the tikona broadband line on 24th feb 2015 and paid the due remaining of 870/- rs something.. Since then i have not used the Tikona connection.. Even after doing all this,, they are constantly sending bills to me and Tikona people are simply harrassing me each day.. I spoke to some of there team members in indore who had called to know what is the issue.. I told them,, i have disconnected the line and paid the dues, then why am i harassed each day.. Then the calls stopped,, On 12th August one guy from Tikona came to take away the equipments installed at house.. He gave me a receipt too for the same.... Yesterday i am getting a call from Mobile No: 9599684544 saying that he is from Delhi court and if you dont pay the payment of 2000 something in a day, we will send arrest warrant to you,, i made him understand but he was not trying to understand even,, Then a call came from Mobile nO: 8527218951,, he was little polite and i told him the entire scenario, that i have also got the line disconnect and paid whatever dues i was to pay to Tikona.. He said Sir,, i am not bothered.. should i drag you to the court of Delhi or to the police station.. Its your Choice.. I was mentally Harrassed a lot.. Infact after paying off the dues,, why should i suffer this way.. I never expected Tikona people can do these ways to get money.. This is ridiculous on their part.. My mobile number is 9826051874 and 9229226464..
 
I request you all to kindly help me in this regards and i request every customer of Tikona to be aware of these consequences if they opt for thr services..
 
Thanks & Regards,
 
Shibu George


Learning

 2 Replies

Rama chary Rachakonda (Secunderabad/Telangana state Highcourt practice watsapp no.9989324294 )     02 September 2015

whatever it is all communications between the parties should be in writing and obtain proper acknowledgement. 

Kumar Doab (FIN)     02 September 2015

Record all calls and write to M/s Tikona that you have instructed to disconnect on dated.....................(it should have been disconnected  in next 7 days).

Once you have the record pull them to DCDRF.

 


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