Token amount dedcuted

Dear professional, Please advise legal remedies for following situation. We were looking for rent property. We found 2BHK unfurnished flat. 10 K was given as token amount. But there was not agreement that's in case of cancellation token amount will be deducted. in two days we found better flat with better facilities( read kitchen trolleys. need it due to my small baby) We informed the owner and requested retrun of money. He told us full token amout will be deducted. when we mentioned this was not metioned in any of the mail communication nor communicated by you. he agreed to return if we find tenant for his flat. We have given more than 30+ contacts. He has finalized the deal . But now he is not answering our calls nor replying to mails & whatspp messages. Whast should we do now ? please guide us Thanks, Deepali Thanks, Deepali