Last month travelled from Prayagraj to Jaipur.Some unauthorised persons entered the coach and stolen our valuble jewelry near Gandhinagar Jaipur railway station inside train.Reported to GRP Jaipur bery next day and FIR registered after delay of one month.Still investigation in progress
Can we approach Consumer court against Railways for defficiency in services due to unathorised entries in attendant attire with no checks from Attendents and TTE.As we feel such incidents can be avoided if attendents and TTE responsible to check unauthorised entry carry out their duty dillegently.
