LCI Learning

Share on Facebook

Share on Twitter

Share on LinkedIn

Share on Email

Share More

R. PON KARTHIKEYAN (ADVOCATE)     28 May 2013

Water bottle sold more than mrp

can any one please help me to find out any latest consumer judgments in giving compensation in the cases where the seller sells the mineral water bottle more than its MRP..in my case Kinley water bottle was sold for rupees 25 wherein its MRP was only 18....



Learning

 1 Replies

Kumar Doab (FIN)     28 May 2013

You may refer to:

 

Hotel Nyay Mandir vs Ishwar Lal Jinabhai Desai (RP No. 550 of 2006, decided on December 14, 2010)

 

The District Consumer Forum in Bharuch, Gujarat, asked a hotel, which charged more than the MRP on four bottles of a soft drink, to refund the excess amount of Rs. 22 collected from the consumer. In addition, it awarded a compensation of Rs. 5,000 and costs of Rs. 1,000 to the consumer and also directed the hotel to deposit Rs. 1,50,000 into the Consumer Welfare Fund. This was upheld by the consumer courts at the state and the national levels.

You may go thru her enlighting and educative article at:

https://www.hindustantimes.com/News-Feed/ColumnsOthers/Court-can-help-if-charged-more-than-MRP/Article1-854922.aspx

 

This article is THE solution for your issue.

 

 

Keep the original bill, bottle of the beverage with MRP on it, and payment receipt safely.

 

The concerned central Govt. Ministry is at:

https://fcamin.nic.in/

 Dept of Consumer Affairs at:

https://consumeraffairs.nic.in/consumer/index.php

 

Consumer Info at:

https://consumeraffairs.nic.in/consumer/?q=node/4

NATIONAL CONSUMER POLICY at:

https://consumeraffairs.nic.in/consumer/?q=node/287

 

Complaint can be lodged under:

Legal Metrology

The details of it are at:

 

 

https://consumeraffairs.nic.in/consumer/?q=node/114

and download PDF file.

Complaint can also be filed under Consumer Protection Act.

 

You may log on to your legal metrology website of your State Govt and lodge complaint and demand that previous min. 3 years bills of the company be examined to determine the amounts overcharged from customers.

You can file complaint under the Consumer Protection Act also.


Attached File : 568371156 national commission hotel nyay mandir vs ishwar lal jinabhai desai.doc downloaded: 144 times

Leave a reply

Your are not logged in . Please login to post replies

Click here to Login / Register