Who all are required to formulate Citizen’s Charters?
Citizen’s Charter initiative not only covers the Central Government Ministries/ Departments/ Organisations but also the Departments/ Agencies of State Governments and UT Administrations. Various Departments/ Agencies of many State Governments and UT Administrations have brought out their Charters. More than 600 Citizen’s Charters have so far been issued by Agencies/ Organisations of 24 States/
Source : GOI website