I have recently travelled on Alitalia from Rio De Janiero-Milan .
The ticket was booked online at their site.
While making the booking I had booked a Special Meal - Hindu Vegetarian Meal at the time of booking the ticket .
However when I was served Dinner on the Flight I was shocked to find out as I tasted it , that the meal contained chicken/beef .
I immediately reported it to the cabin Manager as well as the purser on the Flight.
They gave me a complaint/claim form to fill in which I did and handed over to them. However I was further shocked when at breakfast time I was served Ham .
I have written to the Airline and they offered me a compensation of Euro 50 in the form of a Voucher which I can use in future.
I am not satisifed with thier offer and want advise as to what my rights are and what the rightful compensation should be for this lapse on part of the Airline